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BRAND IDENTITY  |  HOSPITALITY

✦  Project scope

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Brand Strategy

Brand identity

Marketing material 

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Year

2025

 

Location

San Juan, Puerto Rico

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La Crème introduces an innovative concept in modern and classic showcase patisserie, crafting pastries using the highest quality ingredients from scratch. Each creation is a fresh masterpiece, presented as an actual work of art. Beyond pastries, La Crème offers a menu featuring breakfasts, brunch options, and plated desserts prepared on the spot, delivering an exquisite, unique, and delightful experience for diners. The establishment prides itself on providing remarkable hospitality and service.​

Founded by a team of passionate professionals—including Executive Pastry Chef Miraida Avilés, Executive Chef Rafael Grau, General Manager Tomás Gimenez, and Chief Financial Officer Ana Abutista—La Crème embodies a harmonious blend of culinary expertise and business acumen.​

LA CRÈME

✦  The Challenge

To create a brand identity for La Crème that conveys sophistication, exclusivity, and high quality. The brand aims to delight customers with pastries that seamlessly blend tradition and innovation, utilizing artisanal techniques to produce exceptional desserts. The overarching mission is to offer a culinary and service experience that reflects a passion for excellence.

Keywords

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Exclusive  Sofisticatated  Excelence   Memorable

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✦  The Design

Approach & Implementation

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The design process for La Crème began with a thorough exploration of the brand's essence, highlighting its unwavering commitment to excellence and the artistry inherent in its offerings. The name "La Crème" is inspired by the French phrase "crème de la crème," meaning "the best of the best." This perfectly encapsulates the brand's dedication to superior quality and sophistication.

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To authentically represent these values, a comprehensive visual identity was meticulously crafted:​

  • Sophistication and Exclusivity: The logo features elegant typography enhanced by subtle design elements, evoking a sense of luxury and refinement. This design choice reflects the brand's high-end offerings and appeals to a discerning clientele.​

  • Contemporary Elegance: While rooted in classic elegance, the visual identity incorporates modern design principles to resonate with contemporary audiences who appreciate tradition and innovation. This balance ensures that La Crème remains timeless yet relevant.

  • Personalized Experience: Recognizing the importance of customer engagement, branding materials—including packaging and promotional items—were designed to make patrons feel part of an exclusive community. This approach fosters customer loyalty and enhances the personalized experience that La Crème promises.​

 

In addition to these core elements, the design strategy encompassed several key components:​

  • Packaging Design: High-quality materials and sophisticated designs were used to create packaging that not only protects the products but also enhances their presentation. This attention to detail reflects La Crème's commitment to excellence and elevates the overall customer experience.

  • Corporate stationery:** A suite of corporate stationery was developed to convey professionalism and meticulousness, aligning with the brand's philosophy. This consistency across all touchpoints reinforces La Crème's image as a purveyor of premium offerings.​

  • Tagline Development:** The tagline "Passion for the exceptional, excellence in every detail" was crafted to communicate the brand's ethos succinctly. This phrase serves as a constant reminder of La Crème's dedication to delivering unparalleled quality.​

  • Graphic Direction Support:** Comprehensive guidelines were established to ensure consistency across all brand applications, from promotional materials to digital presence. This cohesive approach guarantees that every interaction with the brand reflects its core values of sophistication and exclusivity.​

 

The color palette was thoughtfully selected to evoke feelings of luxury, cleanliness, neutrality, and sophistication. By maintaining a cohesive and prestigious presence across all media, the visual identity effectively communicates La Crème's position as a leader in the patisserie sector.

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Through this holistic design strategy, La Crème's visual identity not only mirrors its dedication to superior quality but also creates an immersive brand experience that captivates and delights its clientele.

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Results​

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The comprehensive brand identity successfully positioned La Crème as a patisserie of excellence. The sophisticated visual identity resonates with the target audience, particularly entrepreneurial women aspiring to achieve their dreams and goals. The involvement of female partners in the business underscores the brand's commitment to empowerment and ambition.

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Customers now associate La Crème with high-quality, artisanal pastries that offer a unique and delightful experience. The cohesive branding across packaging, in-store ambiance, and digital platforms has enhanced brand recognition and loyalty. La Crème stands as a testament to the successful fusion of tradition and innovation, providing an exceptional culinary journey for its clientele.

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© 2024 by Jessica Zepeda

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